Company

FEV is a globally leading engineering service provider and innovation driver for various industries. The company develops technological and strategic solutions for the automotive industry, the entire transport and mobility ecosystem, aerospace, and energy sectors.

Challenge

FEV faces a daily challenge in exporting and importing a wide range of highly specialized research and prototype products. Accurately determining customs tariff numbers was correspondingly complex and time-consuming—with substantial research efforts and potential compliance risks.

Particularly critical: An incorrect classification could lead to subsequent corrections, delays, or legal uncertainties.

Solution

By implementing traide AI, FEV was able to significantly simplify customs classification while simultaneously improving compliance:

• Automated customs classification through AI—including justification based on official sources (Notes, explanatory notes, vZTA)

• Documented decision-making processes for maximum traceability

• Direct integration into daily practice via traideGo

“Grandma, imagine you send something abroad—like a blouse or a tool—and customs wants to know exactly what it is. In the past, we searched through long lists, but today traide AI helps us like a smart assistant.”

Results

The introduction of traide AI achieved measurable success at FEV:

• ⏱ 60% time savings in customs tariff research

• 📉 99% fewer subsequent corrections of customs tariff numbers

• 🔍 Higher compliance security through documented decisions

Why traide AI?

As an innovation driver, FEV is always at the cutting edge—and often even one step ahead. traide AI has set standards with its innovative prowess and the integration of AI in this area, which has convinced the team.

Especially interesting: FEV was once—what would be called today—a startup. That is precisely why FEV sees traide AI as a reliable and leading partner in the field of AI and customs regulation.

And how do you explain all of this to someone without customs expertise?

“When you send something abroad—clothing, tools, or food—customs wants to know exactly what it is. There are special numbers that describe it precisely, called customs tariff numbers. In the past, we had to comb through long lists for this—it was often tedious and complicated. Today, traide AI helps us like a smart assistant. I type in something like ‘cotton blouse for women,’ and the tool immediately provides the correct number with justification. This saves time and avoids errors.”

– Giovanni Anello, Advisor in Customs Affairs (and former Customs Officer), FEV

Use of traide AI

Since fall 2024, FEV has been using traideGo in its daily business. In just a few months, over 420 individual customs classifications have been performed—quickly, securely, and fully traceable.

Conclusion

With traide AI, FEV has found a strong partner to automate complex customs processes while simultaneously increasing legal security. The combination of technical precision and intelligent assistance brings real advantages—for daily work as well as strategic compliance.

“Using traide AI has not only saved us considerable time but also improved the accuracy and compliance of our import and export processes. With traide AI, we have found a strong partner that significantly supports us in this complex area.”

– Giovanni Anello, Advisor in Customs Affairs (and former Customs Officer), FEV