Company

MINDA Industrieanlagen GmbH is a specialist in intralogistics, plant construction, and conveyor technology. The company develops tailored solutions for industries such as corrugated paper, solid wood, and automotive. At its locations in Germany and the USA, MINDA manufactures individual components and complete systems for in-house material transport, strategically relying on innovative technologies for process optimization.

Challenge

Before the introduction of traide AI, maintaining the customs tariff numbers (CTN) in master data was time-consuming and error-prone. Managing supplier data and manual customs classification required significant effort, especially for urgent export shipments. Incomplete or inaccurate product descriptions further complicated the correct classification.

Especially for complex machinery and parts, categorization into the appropriate nomenclature involved extensive research, impacting time, costs, and legal certainty.

Solution

With traide AI, MINDA was able to fundamentally improve its customs processes:

• Customs classification projects enable the quick processing of large datasets

• The Master Data Tool allows for efficient bulk classification and easy integration into the ERP system

• With traideGo, even individual products can be classified in seconds via product description, URL, or screenshot

• AI-generated justifications with reference to legal sources (e.g., BTI) ensure transparent, legally secure decisions

• The integrated chat function facilitates collaboration and enables quick responses to time-critical inquiries

With traide AI, MINDA was able to significantly optimize its processes. The introduction of customs classification projects enabled fast and secure categorization of large datasets. Thanks to the Master Data Tool, bulk classifications could be efficiently executed and directly integrated into the ERP system. The ability to automate product classification via traideGo using URL, screenshot, or description proved particularly beneficial.

Additionally, the AI-supported justification ensures transparent and legally secure classifications with direct reference to relevant legal sources like the binding customs tariff information (BTI). The integrated chat function offers quick support for time-critical inquiries and allows for seamless collaboration between departments.

Results

The introduction of traide AI brought immediately noticeable improvements:

• ⏱ 50% time savings in daily classification

• 🧾 Legally compliant and understandable product descriptions

• 📦 Significantly higher master data quality

• 🔁 Faster, more efficient export processes

• 💡 Increased motivation among the team – classification is no longer a bothersome task

Why traide AI?

An external foreign trade advisor recommended MINDA use traide AI in August 2023. After a successful test phase, the following aspects were particularly convincing:

• The learning ability of the AI, which quickly adapted to MINDA's parts database

• The high usability of the platform

• The fast, personalized support for individual requirements

• The automated processing of bulk data, tailored to internal ERP processes

MINDA now uses traide AI at all three of its German locations and plans to expand its use further.

Conclusion

“Thanks to traide AI, I am able to classify quickly, legally securely, and sustainably. This gives me more time for other important customs and export issues.”

– Michael Frank, Customs Expert, MINDA

With traide AI, MINDA was able to significantly improve its customs processes, save time, and sustainably strengthen compliance. The combination of AI-supported classification, fast bulk data processing, and high user-friendliness makes the solution an indispensable part of export management at MINDA.